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support

Support & retainers

Software that gets built and then abandoned is worse than no software at all. F12’s support offering keeps what we built (or what someone else did) working, evolving and cheap to run.

What you get

  • Monthly retainer: predictable fee, ongoing support, small features, monitoring, incident response
  • Per-ticket contract: pay-as-you-go for occasional fixes and changes, no monthly commitment
  • Google Cloud managed services: infrastructure, hosting, backups, security patches, cost tuning
  • Handover from a previous developer where appropriate (case-by-case)
  • A single accountable point of contact, same person whether we built it or not

Ideal for

  • Businesses whose software has been quietly rotting since the last developer left
  • Clients we’ve just built for who want ongoing evolution instead of a one-shot handover
  • Anyone paying a fortune on cloud and getting nothing back for it

ready to talk

Tell us about your software project.

A quick chat about your objectives. No slides, just a proper conversation about what you’re trying to do.